Privacy Policy
Privacy Policy
Last updated: January 2026
DefKeys (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.
1. Information We Collect
Personal Information:
- Name and email address (when you create an account or make a purchase)
- Billing address
- Payment information (processed securely through third-party payment providers — we do not store card details)
- Order history
Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent on our website
- Referring website
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Send order confirmations and license keys via email
- Provide customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send promotional emails (only with your consent — you can unsubscribe at any time)
3. Data Protection
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for all data transfers
- Secure payment processing through PCI-compliant providers (Stripe, PayPal)
- Regular security audits and updates
4. Cookies
Our website uses cookies to:
- Remember your preferences and login status
- Track your shopping cart
- Analyze website traffic (via Google Analytics)
You can disable cookies in your browser settings, but this may affect your experience on our website.
5. Third-Party Services
We may share your information with trusted third parties for the following purposes:
- Payment processors (Stripe, PayPal) — to process your payments securely
- Email service providers — to send order confirmations and support communications
- Analytics services (Google Analytics) — to understand website usage
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent for marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at [email protected].
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for legal and accounting purposes.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact
If you have questions about this Privacy Policy, please contact us at [email protected].